Below are some of the questions we have been asked by prospects and customers over the years. However, our frequently asked questions have not covered your own questions, so feel free to ask any question you may have. If you do not want you question to be featured in our FAQ, let us know and your question will be answered in private.
Frequently Asked QuestionsSome frequently asked questions relating to our services
Below you can find some questions and answered on "SEO" and "Website design"
What specific results do I expect from your SEO company?
We are SEO experts and specialists. We have been implementing SEO for more than a decade. The specific results you will see depends wholly on your chosen SEO package. Therefore, in this case, it depends on how much you can afford. However, the truth is that, if you choose a small package and your website is fairly new, we may take some time to put you on the first page for a couple of your keywords. If you are one of premium packages, the results are immediate within 1-2 months respectively.
Do I get my money back if I do not get the results?
There are a couple of factors to consider. The first is that we have always delivered on our promise. For example, if your website has been associated with bad neighbors, this may take us some time to sort these things. It may also take time for Google to notice that your website has been sorted.
Yes, with some of our packages, we do promise money back guarantee. However, on the packages without such guarantee, we are more always more than pleased to put it into writing upon request and once we’ve to optimize your website. Feel free to request for it.
Can I unsubscribe from any package at will from any package I may have subscribed to without any tie-downs?
Yes, you are more than welcome to unsubscribe at any time. However, if your date of payment is usually the 1st of every month, if you unsubscribe on the 2nd, you will have to pay for the rest of that month. It is best to unsubscribe before the day you are supposed to make a payment.
How long will it take before I see any SEO results?
This is the question we have heard from almost 4/5 of all our clients. No one in this world is able to tell you exactly how long it will take before you start to get SEO results. However, there are a couple of factors that when in place, you should start to see results between 1-6 months. These include;
- How often you publish fresh content
- The quality of the content
- Does the content meet your target audience’s expectations?
- Types of backlinks point to your website
A larger website will see results in a couple of days or weeks while a small like will take months.
Will you use any grey hat or black hat SEO techniques on my website?
We are professionals and not thugs. We only deploy white hat SEO and believe in best practices. We are registered business which means we are serious business. You can rely on us. We are very creative and innovative when it comes to SEO.
Will I get monthly updates and or reports?
Yes, we always keep our clients updated and reports produced on a month by month basis. We will also invite you to join us on Basecamp so that you can be able to see the type of work we are doing on your website.
How does your SEO services compare to your competitors?
We are low cost and cheap as compared to our competitors but we don’t implement cheap services. We are simply offering top services for low prices. What also makes us different is the level expertise and experience that we bring to the table.
Do you offer website maintenance services?
Yes, we do offer maintenance as a bundle on some web design packages and can also offer maintenance on a personal level. Free free to contact us if you are interested in a professional management of your website. We will determine your price based on the size of your website.
Are the websites you design 100% content management systems (CMS)?
No, We work with WordPress and HTML. However, the packages on our website are quoted on WordPress only. For HTML/css websites, feel free to drop us a note.
How long do you take to deliver a website after money has been paid?
We have a turn-around time frame of 1 month. In many cases, we will deliver before it gets to one month. (30 working days). If you buy one of our cheapest packages and have all your text and messages ready, we will deliver within 7 working days.
Are the websites you design, mobile friendly and responsive?
We believe in best practices and nothing more. Google now requires that all website be responsive and that is exactly what we deliver. With a responsive, you don’t a mobile version anymore because it will respond to all platforms accordingly.
If I purchase a website package without SEO, will you still optimise the website?
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I have no knowledge of coding, will I still be able to use and maintain the website?
You don’t need any coding knowledge at all. If you can use Facebook then you are ready to roll on. It is that simple and straightforward.
You've many website design packages, how do i choose the right one for my business needs?
If in doubt, speak to us. Send us an email and we will advise you accordingly. However, it is your money that speaks in this case and what your business is about.
Below is the section on "Link Building" and our "Reseller program"
Will you offer backlink audits?
Yes, we’ll do a full audit of your website covering everything
How many backlinks can I expect to gain every month?
It depends on the package you have subscribed to. Ask us once you have picked an SEO package suitable to your business needs.
Will I be updated on your link building practices?
Yes, we will keep you informed through basecamp. You will be able to see the progress as we go along. Each time work is done on your website you will receive an automated message.
Is it true that you will build backlinks using my primary keywords?
Yes, we will build links using all your primary keywords and even some of your secondary ones
Is there anything to stop me from unsubscribing?
We never tie own clients down to contractual terms. That is not our pride. However, you will not unsubscribe because the results speak for itself. Why would you want to subscribe when witnessing excellent results? However, you can unsubscribe whenever you want.
Do you offer money back guarantee on link building?
Yes, we do on some of our packages. If it does not work, we give back the money. However, this has never happened because we are always on track.
What is a reseller program?
This is for businesses having either too SEO work or individuals highly connected and have clients looking for SEO and web design services. We will do the work in your name and your clients never know you did not personally do the work.
Who can become a reseller?
Anyone with a client(s) looking for SEO, Web design or link building services.
What is the meaning of white labelled reseller?
It means you are the owner of the work we have accomplished and no one will ever know.
I am not from the UK, can still join your reseller program?
It does not matter where you come from, you can become our valuable reseller.
Which of your services are you looking for resellers to resell specifically?
SEO, Web design and link building
Can you guarantee you'll never contact my customer?
We will never ever contact your client(s) whatever the situation. All communication is between yourself and us. Period.